Together strong

Together strong

In these uncertain times, we can imagine that you are reluctant and wary of traveling again. That is why we would like to let you know that we do everything we can to make your stay in a WestCord Hotel as safe and pleasant as possible. We strictly follow the guidelines of the Dutch government and RIVM (the National Institute for Public Health and the Environment). We also follow protocol that has been drawn up for the catering industry by our trade association: Koninklijke Horeca Nederland (KHN). We have translated all this into a special WestCord “WeCare” program, of which you can read a number of measures below.

We look forward to welcoming you to our hotels.

Sincerely,
WestCord Hotels family H.T. Westers, management and employees

Frequently asked questions

Almost all WestCord Hotels are open.

 

Absolutely. We have taken strict measures in our hotels to ensure that every stay is safe and responsible.

View the measures below.

From Saturday 5 June there will be a number of adjusted measures for the restaurants

  • Food and beverage outlets can open again
  • A permanent seat at a table is mandatory. Seating at the bar is not allowed.
  • Food and beverage outlets may be open between 6:00 PM and 10:00 PM.
  • We work in shifts. So guests arrive at a fixed time. A maximum of 2 shifts per table per evening between 6:00 PM and 10:00 PM are possible.
  • A reservation, registration and health check are required. A maximum of 4 people can be booked at the same time. This is with the exception of children up to 12 years old and people from the same household
  • The opening hours of terraces outside will be extended. The terraces are allowed to open from 6:00 PM and 10:00 PM.

Our terraces are open. This applies to both hotel guests and guests who are not staying at the hotel. As a hotel guest you can collect your meals from the restaurant.

Some WestCord hotels also do take away and/or delivery. Keep an eye on the website and our social media for more information. We follow the measures of the government and the RIVM.

This differs per hotel. On this page you will find links to a page of measures per hotel. It states any deviating measures for breakfast.

We follow the measures of the government and the RIVM.

Most facilities are open again, for both hotel guests and guests who are not staying at the hotel. We follow the measures taken by the government and the RIVM.

Other measures regarding the facilities may differ per hotel. Further on this page you will find an overview of links to exact measures per hotel.

This differs per hotel, due to the strict and intensive cleaning protocol that we use. On this page you will find soms links to an information page per hotel. It shows different times for check-in and check-out.

At check-in we ask you the following questions: 

  • Have you (or your travel companions) had the following complaints in the past 24 hours: cough, cold, fever or shortness of breath?
  • Do you (or your travel companions) live with someone who currently has the above complaints?
  • Have you (or your travel companions) been diagnosed with the corona virus in the past 7 days?
  • Have you (or your travel companions) been in direct contact with someone who has been diagnosed with the corona virus?

The uniform Horeca conditions for the Hotel and Catering Industry apply to all reservations in our hotels. For the specific conditions of a hotel or group reservation made, we refer you to the confirmation sent by us.

Read more about all measures regarding business meetings.

Our measures in brief

We Care by WestCord

  • We only receive guests who can sign a health statement in accordance with RIVM(the National Institute for Public Health and the Environment) guidelines upon check-in.
  • We use separation screens at the reception.
  • Disinfectants are available.
  • All our staff members wear protecting face masks. We advise our guest to wear a face mask in the public areas.
  • In the public areas, a distance of 1.5 meters from each other has been taken into account.
  • From Saturday 5 June there will be a number of adjusted measures for the restaurants
    • Food and beverage outlets can open again
    • A permanent seat at a table is mandatory. Seating at the bar is not allowed.
    • Food and beverage outlets may be open between 6:00 PM and 10:00 PM.
    • We work in shifts. So guests arrive at a fixed time. A maximum of 2 shifts per table per evening between 6:00 PM and 10:00 PM are possible.
    • A reservation, registration and health check are required. A maximum of 4 people can be booked at the same time. This is with the exception of children up to 12 years old and people from the same household
    • The opening hours of terraces outside will be extended. The terraces are allowed to open from 6:00 PM and 10:00 PM.

    Our terraces are open. This applies to both hotel guests and guests who are not staying at the hotel. As a hotel guest you can collect your meals from the restaurant.

    Some WestCord hotels also do take away and/or delivery. Keep an eye on the website and our social media for more information. We follow the measures of the government and the RIVM.

  • How breakfast is booked differs per hotel. On this page you will find links to a page of measures per hotel. It states any deviating measures for breakfast.
  • Our employees in the operation and housekeeping remain at an appropriate distance as much as possible.
  • Al our employees are instructed and expected to comply with the health guidelines of the RIVM.
  • We have a strict and intensive cleaning protocol and are extra attentive to personal hygiene.
  • Most facilities are open again, for both hotel guests and guests who are not staying at the hotel. We follow the measures taken by the government and the RIVM. Other measures regarding the facilities may differ per hotel. Further on this page you will find an overview of links to exact measures per hotel.

This applies to all our hotels