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FAQ

Do you have a question about your upcoming stay or want more information before booking at Art Hotel Amsterdam?

Check out the frequently asked questions below!

Check-in & Check-out

Check-in is available from 3:00 PM.

Check-out is before 12:00. Late check-out is possible for a fee. Please contact reception for options.

Yes, on the day of arrival you can check in using your smartphone or laptop. You will receive an email from us with a check-in link.

Breakfast & Room Service

    • Monday to Friday: 07:00 – 10:30

    • Saturday & Sunday: 07:30 – 11:00

Yes, from 12:00 to 22:00. Dial ‘9’ from your room. A room service fee of €5 per order applies.

If you have booked a rate that does not include breakfast, it is available for €22 per person.

Children aged 0 to 2 eat for free, and children aged 2 to 12 receive a 50% discount. During breakfast hours, it is also possible to order breakfast via room service, with an additional charge of €5.

In-Room Facilities & Services

Yes. Dial ‘9’ for the reception. For external calls, first dial ‘0’. For international calls: ‘0’ + country code.

Yes, you can adjust the temperature and airflow yourself.

Yes. If supplies are low, please contact reception.

Yes, it’s empty and available for personal use. Minibar items can be purchased at reception 24/7.

Yes, every room has a free, PIN-protected safe.

Yes, available upon request through reception.

Yes, free Wi-Fi throughout the hotel via: WestCord Art Hotel network.

Yes, they are located in your wardrobe.

Yes, via reception or by setting the alarm on the TV.

Yes, all rooms have a hairdryer.

Luggage & Essentials

Yes, in the secured luggage room next to reception.

Yes, for a €15 deposit at the reception.

Yes, in the hotel lobby. Printing is also available via the reception.

Transport & Getting Around

Yes, bike rentals are available at the reception.

Yes, available at the reception.

Yes, dial ‘9’ from your room or visit the reception.

Parking

Yes, in the parking garage below the hotel for €35 per night (subject to availability). Charging points for electric vehicles are available.

Facilities & Leisure

Yes, during summer guests have free access to the adjacent Brediusbad with their room key.

Yes, located at the back of the hotel with pool views. Open during summer and in good weather.

Yes, ask the reception for recommendations.

Absolutely! The hotel showcases diverse artwork. Interested in a piece? Contact reception.

Bereikbaarheid & locatie

Yes, from the airport there is a Sprinter train every 9 minutes heading toward Amsterdam Central Station. Get off at the first stop, ‘Amsterdam Sloterdijk’. Then follow the signs to the bus platform. Take bus 22 in the direction of Muiderpoort (± 10 minutes) and get off at the Zaanstraat stop, right next to Art Hotel Amsterdam.

From Amsterdam Central Station, take bus 22 in the direction of Sloterdijk and get off at Zaanstraat (± 10 minutes).

 

Safety & House Rules

Yes, for your safety cameras are placed throughout the hotel.

Dial ‘9’ to alert reception. Never use the lift. Follow the escape plan posted on your room door.

No, the hotel is 100% smoke-free. Smoking is allowed only on the heated outdoor terrace until 23:00. A €250 cleaning fee applies if smoking occurs indoors.

No, possession or use of any drugs is strictly prohibited and will result in immediate eviction.

Please report it to the reception. We’ll be happy to help resolve it.

Other Services

Yes, for a €75 cleaning fee.

Yes, from Monday to Saturday. Drop off laundry before 09:00 at reception; it will be returned the same day by 19:00.

Yes, available at the reception.

Yes, contact the reception for availability and pricing.

Yes, the reception can assist you with this.

Yes, drop your mail at the reception. Postcards are available for purchase.

Please report or hand in any items at the reception.

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