Breakfast

Breakfast is served in the restaurant. Breakfast times are:

• Monday till Friday: 7:00 am – 10:30 am
• Saturday and Sunday: 7:30 am – 11:00 am

Check-out
We kindly request you to leave the room before 12:00 am. Late check out is possible at a certain fee. Please contact the reception.

Roomservice
Roomservice is possible between 7:00 am and 10:00 pm. Please contact the reception by dialing ‘9’ on your room phone.

Telephone
There is a telephone in the room. For information about the cost of using the phone, please contact the reception. Please note that these costs are automatically credited to the room account. First enter 0 for an outside line. For international calls, first a 0 and then the country code must be entered. The reception is available 24 hours a day on number 9 on the telephone in the room.

Outdoor pool
Hotel guests can make free use of the Brediusbadduring the summermonths. The room key allows guests access to the pool.

Additional information

Adaptor
If you need an adaptor plug you can borrow or buy one at the reception.

Airconditioning
Your room has air conditioning. You can set the desired temperature and air flow by yourself.
The hotel also has an automatic ventilation system.

Babysit
The front desk can arrange a babysitter for you. A surcharge applies for this. We are dependent on the availability of the babysitter.

Postcards
In the lobby you can find postcards of Amsterdam which you can purchase at the reception.

Car rental
If you wish to rent a car during your stay, you can book this at the reception.

Luggage
The hotel has a storage space where you can store your luggage.

Messages
Messages that we receive will be delivered to you as soon as possible; given to you in person or brought to your room.

Payment
At departure we have several ways of settling your bill: by credit card (Visa, American Express, Euro-/Master Card), PIN card or cash.

Flowers
There is a possibility to order flowers, they will be delivered at the hotel. For more information you can contact reception.

Security cameras
At several places in our hotel you will find cameras. These guard your security. Every visitor of the hotel agrees to be recorded by our security cameras. In case of calamities these recordings will be shown to third parties as supporting material.

Computers
In the lobby of the hotel you will find a computer with a printer and free access to Internet. For more information please contact the reception.

Diet
When you are on a special diet or if you are allergic to certain ingredients, please report this at the reception so that we can notify the kitchen about your special wishes or diet.

Doctor/Dentist
If you need medical assistance, please contact the reception by dialing number ‘9’ on the extension in your room.

Electricity
Please be aware of the fact that the electricity in the Netherlands is 220 Volts. At the reception you can borrow or buy an adapter.

Extra bed or babybed
If you would like to use an extra bed or baby cot, please contact reception. Both are available at an additional cost.

Extra pillows and blankets
Extra pillows and blankets can be found in the closet in your room. For more extra blankets you can contact the reception.

Bicycle rental
There is no better way to discover Amsterdam than by bicycle. Please contact the reception if you wish to rent a bicycle.

Lost & found
Please contact the reception if you found any object or if you lost any personal belongings.

Pet
Pets are not allowed.

Housekeeping
Your room is cleaned every day and on request clean towels will be given to you each day. If you would like extra towels, please contact the reception.

Room key
Your room key is a keycard. This key is to be kept with you and to be handed in at check out. For security reasons a room number will not be shown on your keycard. Please keep in mind that the keycard is sensative to magnetic fields. Keeping your card too close to a magnetic source cause data loss.

Complaints
If you have any complaints, please do not hesitate to contact the reception or fill out the complaint form in your room. Please mention your complaint as soon as possible so we can take action accordingly.

Safe
A safe is available in every room. Use of the safe is possible by choosing your own pin code.

Coffee and tea facilities
Every hotelroom offers coffee and tea facilities. Please contact the reception if the variety is not to your liking.

Art
Art characterizes our hotel. You will find a large range of art in our hotel. Different artists expose their work in our hotel. If you are interested in one of the art works you can contact the reception for more information.

Minibar
All minibars in the rooms are empty and can be used for your own supplies. Various minibar items are available for purchase 24/7 at the reception.

Do not disturb
If you wish not to be disturbed during your stay, please hang the ‘Do Not Disturb’ sign outside your door. However, if this sign is still on the door knob after 3.00 P.M. your room will not be cleaned anymore that day.

Public transport
There are buses from and to Central Station:

• Bus line 22 (Muiderpoort station to Spaarndammerbuurt)

Bus line 22 pass every ten minutes, the ride to Central Station lasts approximately 10 minutes. The busses go till 12:00 pm. After 12:00 pm the night bus (bus number N81) will go once every hour from Central Station to the hotel. Departure times are to be found at the bus stops.

If you wish to use public transport you can buy different kind of tickets at the reception.

Parking policy Amsterdam
There is a strict parking policy in Amsterdam and parking is only available against a fee.

Parking policy hotel
Parking is possible in the parking garage under the hotel, based on availability, for € 35 per night.

Map of Amsterdam
A map of Amsterdam is available at the reception.

Sending mail
Please hand over any mail at the reception, we will send it for you.

Printing
Do you need any documents printed? Please contact the reception.

Reception
The reception is situated near the entrance of the hotel. The reception is open 24 hours. You can contact the reception by dialing ‘9’ on the phone in your room.

Religion
The reception has information about adresses and times of places of worship.

Restaurant
The Art Brasserie is always open for breakfast, lunch and dinner. Also, we can make any reservations for restaurants in the city.

Smoking policy
The Art Hotel Amsterdam is a non-smoking hotel, smoking is therefore not allowed anywhere in the building. Smoking is allowed on the heated outdoor terrace until 23:00. If smoking is detected in the hotel, a cleaning fine of € 150 will be charged.

Damage
We would like to inform you that the hotel is not responsible for any personal injuries, damage, and missing or forgotten possessions. A safe is available in your room, if you would like to leave your personal possessions we advise you to use the safe in your room.

Writing
Please contact the reception if you need any writing paper and envelopes.

Cigarette machine
There is a cigarette machine, where you can get cigarettes for a fee. A valid ID is required for the age check for the cigarette machine.

Sport facilities
For more information about sport or running routes please contact the reception.

Iron and ironing board
An ironing board and bolt are provided in the wardrobe of the room.

Supermarket
Within 10 minutes walking distance there is a Albert Heijn supermarket

Albert Heijn
Spaarndammerstraat 3
Opening hours: daily from 8:00 am – 10:00 pm

Across the hotel there is a AH-to-go supermarket in the gas station.

Taxi
If you wish to order a taxi you can contact the reception by dialing ‘9’  on the phone in your room.

Technical issues
When there is a technical issue, please contact the reception. Our technical department will try to solve the problem as soon as possible.

Terrace
The terrace is situated at the backside of the hotel. The spacious terrace has a view on the open-air swimming pool and you can enjoy your breakfast or lunch on the terrace. The terrace is only open during summer months or in case of sunny and warm weather.

Theatre/music
More information about performances or possible reservations you can contact the reception.

Toilet amenities
Several toilet amenities are available at the reception.

Tours/excursions
For more information about tours and excursions you can contact the reception.

First aid kit
A first aid kit is available at the reception. Our reception personnel is trained in giving first aid.

Drugs
It is forbidden to posses, to use or to deal illegal drugs inside the hotel room, public areas, brasserie and restaurant. If it is discovered that you do, you will be removed from our hotel, immediately.

Wake up call
You can ask for a wake up call at the reception or you can use the wake-up programme on the television in your room.

Laundry service
Our hotel offers laundry service. You will find the price list and a laundry bag in the closet in your room. If you hand in your laundry before 09:00 am. You will receive your laundry back on the same day after 7:00 pm. This service is available from Monday till Saturday. On Saturday you can hand in your laundry at the reception before 8:30 am. The costs will be 50% extra.