General hotel information

General hotel information

Breakfast
Breakfast is served from Monday to Friday from 7:00 am until 10:00 am. During the weekend breakfast is served from 8:00 am until 11:00 am. Breakfast times can be different during holidays. If you would like to have a breakfast package, please contact reception.

Check-in & check-out
We kindly ask you to check-out before 11:00 am. If you would like to hold on to your room after 11.00 am, please contact reception.

Room service
Room service is available. The menu card is located on the desk or table. Please contact the restaurant at number 760. For a charge of € 5,00 the order is delivered to your hotel room.

Telephone
You can contact reception by dialing the number 9 on the telephone in your room. To reach another guest in the hotel, please dial the room number of the guest. To obtain an outside line dial the number 0 followed by the required telephone number. For the specified costs, please contact the reception.

To receive a telephone call from outside the hotel you can use the following number: +31 (0)15-888 90 10. The staff at the reception will connect the call to your room.

Other information

Alarm
Please ensure you make your way outside via the (emergency) exit as soon as you hear the alarm and assemble at the car park in front of the hotel.

Baby cot
Baby cots can be arranged by the reception staff. Please contact reception if you would like to have a baby cot in your hotel room.

Bar
BLUE Dining is open daily from 7:00 am till 12:00 am for a tasty snack and drink.

Bicycle charging
Electric bicycles can be charged complimentary in the bicycle point shed in front of the hotel.

Bicycle rent
Discover the beautiful surroundings of Delft by bike. Bicycles are for rent at reception. For more information or cycle routes and rental fees, please contact reception.

Bus services
A time-table for the bus services is available for you at reception. Busses with destinations Delft City Centre and Delft train station, depart in front of the IKEA store. For more information please contact reception.

Car rental
Please contact reception for more information about car rental.

Charger
Please contact the reception to borrow a charger.

Church services
Church services For information on church services please contact reception.

Cinema
Cinema Pathé is located in Delft center. Please contact the reception for information on current movies showing.

City map
A complimentary city map of Delft is available at reception.

Clothing repair
Upon request we offer you the possibility to repair your clothes. Please contact your reception for more information.

Coffee and tea
There are coffee and tea making facilities in the wardrobe of your hotel room. For extra supplements (coffee, tea, sugar, creamer), please contact reception.

Credit cards
Please refer to Payment methods.

Dentist, doctor and pharmacy
If you require medical assistance, please contact the reception (9) and mention your name and room number.

Dinner
Dinner is served in Restaurant BLUE Dining. The restaurant is open from 17:00 pm through 10:00 pm. For more information or if you would like to make dinner arrangements, please contact reception.

Disabled
WestCord Hotel Delft provides several hotel rooms and toilets for the disabled. The toilets are located on the ground floor and the first floor. More information is available at reception.

Duvet
If you would like to have an extra duvet, please contact reception.

Electricity
The electricity in your hotel room works through the ‘energy saver’ that is located on the left or right side next to the entrance door of your hotel room. Please place your room key in the ‘energy saver’ to turn on the electricity. Please note that all electric points have permanent electricity.

Emergencies
In case of emergency please contact reception (9). They will notify the applicable emergency services. Please mention your name and room number.

Excursions
Please contact reception for different suggestions on excursions in Delft and surroundings.

Fitness
The fitness area is located on the fifth floor and is open from 07.00 am till 10.00 pm. The use of these facilities is free of charge. To gain access to the fitness area, please use your guest room key. The sauna and massage service is also located on the fifth floor. The use of personal training, massage or physiotherapy is subject to a fee. For more information please ask reception.

Flowers
Please contact reception if you would like to order flowers.

Fridge
Your hotel room is equipped with a small fridge. Various drinks and snacks are available in the shop, located on the ground floor next to the reception.

Green Key
WestCord Hotel Delft has the international certificate Green Key. This is an international sustainability label for businesses in the tourism and recreation industry. These businesses are committed and accountable to sustainability and the environment.

Hair dryer
All our guest rooms are equipped with a hairdryer, which can be found in the bathroom.

Housekeeping
If you have any special housekeeping requests, please contact reception.      

Internet
WestCord Hotel Delft offers free wireless internet (WiFi) throughout the whole hotel. Use the WestCord network to enter the internet. You do not need a code to access the internet. For assistance please contact the reception.

Iron and ironing board
There is an iron and ironing board in every room and studio/apartment.

Laundry service
Our hotel offers laundry service. You will find the price list and a laundry bag in the closet in your room. If you hand in your laundry before 9:00 am, you will receive your laundry back on the same day before 7:00 pm. This service is available from Monday till Friday and is not available on national holidays.

Besides laundry service, the hotel offers an laundry room on the fifth floor. Visit the reception for coins and detergent (costs: €2,50 per coin).

Liability
WestCord Hotel Delft can not be held liable for the loss of and/or damage to your property. Your guest room is equipped with a safe to safely store your valuables.

Library
In the lobby of the hotel you can find a bookcase. During your stay you can borrow books for free, or you can exchange one of your own books with a book from our library. Find your book and put one book back in the bookcase. So you can enjoy a new book during each stay in our hotel.

Lost & found
Please contact reception if you have either lost or found an item.

Luggage
Trolleys can be found at the hotel entrance. You can leave your luggage in our secured cloakroom at the reception after checking out.

Lunch
Restaurant BLUE Dining is open for lunch from 12.00 am. For more information, a lunch package or if you would like to make lunch arrangements, please contact reception.

Mail
Stamps are available at reception where mail can be stamped and posted for you.

Market
Visit the food and produce market on Thursday on the Markt and the flower market on the Brabantse Turfmarkt. On Saturday there is a nice food and produce market on the Brabantse Turfmarkt and on the Burgwal. On Thursday and Saturday there is an art and antique market on the Hippolystusbuurt.

Massage
WestCord Hotel Delft offers you a massage service. The massage room is located on the fifth floor, next to the fitness and sauna. A number of masseurs are available. This service is subject to availability and needs to be reserved. If you would like to use this payable service, or if you need more information, please contact reception.

Meetings
WestCord Hotel Delft offers 9 conference rooms and a spacious atrium. Please contact the reception for more information.

Newspapers
Various Dutch newspapers are for sale at the reception. For information on which newspapers are available, please contact reception.

Parking
WestCord Hotel Delft offers 100 complimentary parking places.

Payment methods
The following methods of payment are accepted: cash (up to methods € 100,- notes) PIN/Maestro and all major credit cards (Euro/MasterCard, American Express, Visa, Vpay, JCB, Unionpay en Diners).

Pets
Pets are only allowed in the lobby area of the hotel. In all other parts, pets are not allowed.

Pillow
There is an extra pillow in the closet in your room. For additional pillows or a synthetic pillow, please contact reception.

Reception
Reception can be reached from your room’s phone, by dialing ‘9’.

Restaurant
Restaurant BLUE Dining is opened from 12:00 pm until 10:00 pm. Contact the reception for more information and for reservations.

Rice cooker
A rice cooker is available at the reception.

Roller blinds
Rollers blinds are available in your room. Controls can be found behind the panel curtains.

Safe
Your guest room is equipped with a safe to safely store your valuables. The safe is located in the closet. The instruction to set the code is stated on the safe. If you need any assistance please contact reception.

Sauna
On the fifth floor, you will find 2 saunas with views on Rotterdam. There is a male and female sauna. You can also find the massage room and fitness room on this floor. Opening times are from 6:00 am until 11:00 pm. Sauna use is free of charge, please inform the reception when you wish to use the sauna. It takes about 45 minutes for the sauna to heat. Swimwear is not mandatory.

Sewing kit
A complimentary sewing kit is available at reception.

Shoe polisher
On the ground floor, next to the toilets, you will find a shoe polisher.

Shops
On the ground floor, right next to the reception, you can find a shop in which you can find consumptions and refreshments. Many shops can be found in the historical city centre of Delft. On Fridays, shops are open until 9:00 pm. Please contact the reception for more infomation.

Shuttle
WestCord Hotel Delft is one of the stops for the Delft City Shuttle (daily). More information about timings, route and prices, please contact the reception.

Smoking
WestCord Hotel Delft is a non-smoking hotel. In the courtyard on the ground floor and at the hotel entrance, smoking is allowed. If you do smoke inside the hotel or your room, a €150,- cleaning charge will apply.

Souvenirs
Looking for a souvenirs, like Delfts Blue? Visit our shop on the ground floor.

Taxi
If you wish to order a taxi, please contact the reception.

Toilet amenities
Several toilet amenities are available at the reception such as toothpaste, toothbrush, comb, nailclipper etc.

Train
Delft Station (central train station) can be reached by car within 10 minutes from the hotel. More information about timings is available at the reception.

Travel plug
Travel plugs are available at the reception.

Umbrella
For your comfort an umbrella is available at reception during your stay.

Wake up call
WestCord Hotel Delft offers a wake up service. Please contact the reception to request a wake up call.

House rules

For your safety we have the following regulations and house rules valid in WestCord Hotel Delft. You are obligated to follow these rules. Violation of any house rule may lead to immediate removal and a report will be made at the police station.

  • Our hotel is non-smoking at all times.
  • We kindly request you to be suitably dressed when in the restaurant and other public areas of this hotel.
  • If making noise in the hotel, such as loud conversations, the volume of your television, barking dogs etcetera, please take other guests into consideration.
  • Alcoholic drinks will not be sold to persons under the age of 18. Our staff are entitled to ask for identification in this instance.
  • The use or possession of drugs is in all reasonableness forbidden.
  • We kindly ask you to adhere to the accepted norms and values as set by society as a whole, and as a matter of course, to adhere to all applicable legalities.